Security, Surveillance, Access Control, Networking

False Alarms or Quick Support 

 

 

Important Notice: If you have a false alarm please do the following.

 

  1. Contact the Monitoring Station at: 1-888-526-8221

  2. Provide your account number or your address.

  3. Answer the security question and inform the operator that you had a false alarm and not to dispatch police.

 

To place the system on test please follow the same process and inform the operator the time you would like your system on test.

 

Thank you.

 


When working with our customer we have three methods of Support: Support Ticket, Quick Meeting and Quick Support.  

 

TEF LINK Host

 

Quick Meeting

 

Join a Meeting screenshot


After the installation has finished please enter your meeting ID. Provided and your name.

 

Quick Support

 

Allow Remote Control screenshot

 

 

 

 


 

Alarm user Manuals

 

DSC NEO

DSC Keypad NEO

DSC Power SeriesDSC Keypad PS

Honewell VistaHoneywell Keypad

QolsysQolsys Touch Screen

GE ConcordGE Concord Keypad GE NX8GE NX8 Keypad

 

Video Surveillance / Access Control

 

 

 

Exacq Vision

Exacq Vision

              

Kantech
Entrapass Web

 

Hikvision

Hikvison

     
       

 

 

 

 

 

 

 

Contact us if you have any questions

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